NEW “Armstrong” Software Setup

Please use this guide for all photo stations manufactured March 2015 and beyond.

Physical Assembly


 

CTSv1

Assemble the 3 main pieces together with the provided wingnuts: base/floor plate, pedestal stand, and head.

 

Initial Startup


When plugged in, the photo station will automatically power on. The bootup sequence lasts approximately 30 seconds.

You will see:

  1. A small blue box in the center with the word “Welcome” (This indicates the monitor is powered on).
  2. The BIOS screen (indicating power is going to the computer).
  3. A black, empty screen for a few seconds.
  4. The iSnap “S” logo briefly followed by a flash of background processes.
  5. Another short segment of all black.
  6. White screen with grey S logo.

If the photo station is “fresh” and has never been set up–or if the settings have been factory reset–you will be presented with the license agreement. Otherwise, the photo station shall boot up to the Take-Photo screen.

Fresh Setup Steps:


  1. Accept the User License Agreement by checking the box.
  2. The system will check for internet.

    Unless a good ethernet cable is plugged in, the connection test will eventually indicate no internet detected.

    Proceed to Configure Network. Initial Internet Options

Wired Internet

If you now connect a live ethernet cable, tap Wired Internet and the connection should automatically detect, unless your network uses static IP addresses. In such a case, tap Manual Setup to enter information needed.

Wireless Internet

You will see a list of networks in the area. The list will periodically refresh. Scroll down and find your desired network.

Note the Signal % of your network. If too low, it can cause issues with connecting.

If your network does not show, either wait for the list to refresh and scroll to find, or tap back and select Wireless Internet again. If your network still does not show, it could indicate bad placement of photo station in relation to access point and surroundings. Also, please make sure your network SSID is not hidden, or else you will need to enter WiFi info manually.

Once you enter your correct network password, you will receive confirmation.

Internet connected

 Update Software


 

Once connected to internet, you will be notified if your system needs a software update. Proceed through accordingly. You will need good, stable internet to download and install the update. During a typical update, you will see 2 steps:

  • A black screen with some writing, including a count-up % number, indicating the download progress.
  • A blue screen, with a blue progress bar, indicating the install progress.

The entire process could take 3 to 4 minutes. Once complete, your regular screens will resume.

Register Device


You account manager will have sent an email or informed you via onboarding call, what your cloud account log-in is. Use this info to connect your physical photo station to the proper cloud account.

Next, select the appropriate cloud device account.

Select Device

In this photo, you see numerous devices. But if you own only 1 photo station, you will likely only see 1 device.

Device Registered

You are now synced up. Your software subscription (if any) will also be listed.

 

Admin Screen


 

Once your photo station is registered, you will be taken to the Admin Screen. Settings can be setup from the left hand column of options.

Start App Button

You can start the iSnap software and go to the Take-a-Photo interface by tapping the yellow Start Application at the top right.

 

Before we begin to explore the various Admin settings tabs that can be configured, it is important to know how to get back to this screen once the iSnap Take-a-Photo interface is started.

To Admin Screen

To get back into the Admin screen, tap the iSnap logo on the bottom left corner. You will be asked for the cloud account’s username & password in order to proceed.

 

Admin Settings Configuration


Below is a rundown of the various configuration tabs available on the left side of the admin screen.

  • Flow/Usability: Configure the timing and interface options. Most importantly, load the graphic overlay files desired in the Overlays tab. Overlays may be loaded from a USB drive, or from the Media Library (which may be remotely configured). More info on the graphic overlays can be found here.
  • Branding: Set your company’s name & slogan, for use on correspondence such as Facebook posts.
  • Advertising: Set optional features such as showing users ad images, or screensaver-type images & videos. For info on setting up the “Lead Gen” feature to run contests or surveys–and collect users’ personal info–visit this page.
  • Social Networks: Designate the desired Facebook and twitter pages to receive Likes & Followers as users post their photos.
  • Privacy & Disclaimers: Set legal pop-ups to inform users on the use of the photo station.
  • iSnap Account: View currently synced cloud account & device, and/or sync to a different cloud account and/or device.
  • Peripherals: Used for troubleshooting the camera.
  • Internet: Step-by-step Wizard to connect to wireless or ethernet networks.
  • Advanced: Factory Reset the photo station, or access system console to execute technical commands i.e. launch web browser.
  • Update Software: Choose this option to manually update the software.
  • Power Down System: The proper way to shut down the photo station (unplug after screen goes black for 5 seconds). To power up system, plug back in after waiting a few more seconds.

Troubleshooting


Oh Snap!

The likely cause of this screen is the camera not starting properly when asked to. Simply transition away from this screen by tapping the iSnap logo, then tapping back. The software will ask the camera to try and start up once again. If no success, shut down photo station via admin screen, unplug unit for 1 or 2 minutes, then plug again to power up.